Put your training and experience to use with ITEC’s RPL services and earn a nationally recognised qualification with a SIT60122- Advanced Diploma of Travel and Tourism Management via our RTO partners.
Advanced Diploma of Travel and Tourism Management
Within four weeks of receiving sufficient and complying evidence of competency in all applied for units of competency.
To qualify for this certificate, you must provide evidence demonstrating that your skills and knowledge align with the courser’s learning outcomes. This evidence can take various forms. Demonstrating your current proficiency at a comparable level can be done through a CV (your student support representative can assist with this), an employment letter, or an employment contract.
Additionally, documents from prior work or educational experiences, such as references from licensed tradespeople you’ve collaborated with, apprenticeship records, academic transcripts, or assessments from relevant past qualifications, all contribute to the Recognition of Prior Learning (RPL) process. You can also submit proof of overseas qualifications or visual evidence of your work, especially for practical roles.
Payslips/work contract/ABN if self-employed
Photos/videos (for practical roles)
Risk Assessment and Management Documents
Incident Report Forms
Plans and Specifications
Anywhere in Australia, you can obtain a certification with a nationally acknowledged credential.
Get certified within four weeks of receiving the evidence
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This qualification reflects the role of senior managers with advanced operational skills who use a broad range of travel or tourism skills, combined with specialised managerial skills and substantial knowledge of industry operations, to coordinate travel or tourism operations. They operate with significant autonomy and are responsible for making strategic business management and operational decisions.
This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres, and other tourism businesses.
The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
There are no entry requirements for this qualification.
27 units must be completed:
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification
Manage business risk
Develop and implement business plans
Lead diversity and inclusion
Write complex documents
Source and use information on the tourism and travel industry
Develop tourism products
Enhance customer service experiences
Develop and manage quality customer service practices
Interpret financial information
Manage finances within a budget
Prepare and monitor budgets
Identify and manage legal risks and comply with law
Lead and manage people
Monitor work operations
Establish and conduct business relationships
Develop and implement marketing strategies
Establish and maintain a work health and safety system
Group A – Travel and Tourism
Access and interpret product information
Provide advice on international destinations
Provide advice on Australian destinations
Sell tourism products or services
Prepare customer quotations
Book tourism products and process documentation
Use a computerised reservations or operations system
Source airfares and issue tickets for domestic flights
Construct international airfares
Construct advanced international airfares
Provide specialist advice on cruises
Lead tour groups
Prepare and present tour commentaries or activities
Develop and maintain the general and regional knowledge required by guides
Research and share information on Australian Indigenous cultures
Prepare specialised interpretive content on flora, fauna and landscape
Prepare specialised interpretive content on marine environments
Prepare specialised interpretive content on cultural and heritage environments
Coordinate and operate tours
Load touring equipment and supplies
Provide outdoor catering
Allocate tour or activity resources
Set up and operate a camp site
Operate tours in a remote area
Provide visitor information
Use a computerised booking system
Make bookings and process documentation
Operate four wheel drive vehicle
Operate commercial vehicle
Planning and Product Development
Research and analyse tourism data
Develop environmentally sustainable tourism operations
Develop culturally appropriate tourism operations
Group B – General electives
Computer Operations and ICT Management
Promote workplace cyber security awareness and best practices
Contribute to cyber security incident responses
Manage a business continuity crisis
Maintain ethical and professional standards when using social media and online platforms
Use social media and online tools
Develop a basic website for customer engagement
Develop an ecommerce strategy
Develop workplace policies and procedures for sustainability
Manage physical assets
Provide First Aid
Provide First Aid in remote or isolated site
Human Resource Management
Contribute to the development of employee and industrial relations strategies
Recruit, select and induct staff
Monitor staff performance
Marketing and Public Relations
Develop public relations documents
Design and develop marketing communication plans
Obtain and manage sponsorship
Prepare and present proposals
Work Health and Safety
Identify hazards, assess and control safety risks