SIT50422 - Diploma of Hospitality Management

Put your training and experience to use with ITEC’s RPL services and earn a nationally recognised qualification with a SIT50422 – Diploma of Hospitality Management via our RTO partners.

Qualification Overview

Qualification Name:

Diploma of Hospitality Management

Qualification Code and Units of Competency:

SIT50422

Duration:

Within four weeks of receiving sufficient and complying evidence of competency in all applied for units of competency.

Let us certify your skills

The Diploma of Hospitality Management is available for highly skilled professionals in the hospitality industry. This diploma brings together your previous knowledge of industry operations, and provides you with practical skills and theoretical knowledge about hospitality operations. This qualification is aimed at honing your managerial skills and decision-making abilities. Suitable for those who want to upskill and improve their career prospects, this qualification offers you the opportunity to prove your skills in specialised areas, such as staff management, business operations and marketing, food and beverage safety and service. Once you are qualified, you can work as hotel or kitchen manager, chef or sous chef, banquet, function or event manager, and in catering businesses.

Evidence of learning

To qualify for this certificate, you must provide evidence demonstrating that your skills and knowledge align with the courser’s learning outcomes. This evidence can take various forms. Demonstrating your current proficiency at a comparable level can be done through a CV (your student support representative can assist with this), an employment letter, or an employment contract.

Additionally, documents from prior work or educational experiences, such as references from licensed tradespeople you’ve collaborated with, apprenticeship records, academic transcripts, or assessments from relevant past qualifications, all contribute to the Recognition of Prior Learning (RPL) process. You can also submit proof of overseas qualifications or visual evidence of your work, especially for practical roles.

Required documents
ID
Resume
Payslips/work contract/ABN if self-employed
Photos/videos (for practical roles)
Risk Assessment and Management Documents
Incident Report Forms
Plans and Specifications
Job Cards
Quotes/Invoices

Ease of getting qualified

Anywhere in Australia, you can obtain a certification with a nationally acknowledged credential.
Get certified within four weeks of receiving the evidence
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This qualification will be offered by one of the following RTOs:

Noble Training Academy RTO: 70201
Unique College of Technology RTO: 91358
Alpha Training & Recognition Pty Ltd RTO: 45282
Australian Institute of Accreditation Pty Ltd RTO: 45009
Delacroy Training RTO: 32267

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Four Easy Steps To Get Qualified

Free Skills Assessment

Speak to ITEC Australia about your goals, and allow us to guide you towards the qualification that will help you reach them.

Portfolio of Experience

Your dedicated consultant will guide you through the process of putting together a portfolio of evidence. This can contain overseas qualifications, transcripts, certificates, photos and videos, samples or work examples, letters of reference, your current resume, etc.

Evidence Review

Once one of our partner registered training organisations (RTOs) has assessed your portfolio, the assessor assigned to your case may be in touch if any additional evidence is required. If you have any weak areas, the RTO may assign a trainer to upskill you at no cost to you.

You’re Qualified

ITEC Australia is partnered with Registered Training Organisations whose qualifications are nationally recognised in Australia, and are the same as the qualification you would receive from full time study. Qualifications can also be useful for licensing or immigration purposes.

Qualification Description

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Entry Requirements

There are no entry requirements for this qualification.

Packaging Rules

28 units must be completed:

11 core units
17 elective units, consisting of:

1 unit from Group A
1 unit from Group B
11 units from Group C
4 units from Group C, Group D, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Note: Units marked with * have one or more prerequisites. Refer to individual units for details.

Core units
SITXCCS015	Enhance customer service experiences
SITXCCS016	Develop and manage quality customer service practices
SITXCOM010	Manage conflict
SITXFIN009	Manage finances within a budget
SITXFIN010	Prepare and monitor budgets
SITXGLC002	Identify and manage legal risks and comply with law
SITXHRM008	Roster staff
SITXHRM009	Lead and manage people
SITXMGT004	Monitor work operations
SITXMGT005	Establish and conduct business relationships
SITXWHS007	Implement and monitor work health and safety practices
Elective units
Group A – Hygiene
SITHIND005		Use hygienic practices for hospitality service
SITXFSA005		Use hygienic practices for food safety
Group B – Operations
SITHCCC043*		Work effectively as a cook
SITHIND008		Work effectively in hospitality service
SITHKOP013*		Plan cooking operations
Group C – Hospitality
Accommodation Services– Front Office, Housekeeping and Portering
CPPCLO3100		Maintain cleaning storage areas
CPPCLO3101		Clean carpeted floors
CPPCLO3102		Clean hard floors
CPPCLO3103		Clean and maintain amenities
CPPCLO3105		Clean glass surfaces
CPPCLO3108		Clean window coverings
CPPCLO3111		Clean rooms, furniture and fittings
CPPCLO3112		Clean walls, ceilings and fittings
SITHACS009		Clean premises and equipment
SITHACS010		Provide housekeeping services to guests
SITHACS011		Prepare rooms for guests
SITHACS012		Launder linen and guest clothes
SITHACS013		Provide porter services
SITHACS014		Provide valet services
SITHACS015		Conduct night audit
SITHACS016		Provide accommodation reception services
SITTTVL001		Access and interpret product information
SITTTVL004		Sell tourism products or services
SITXCCS017		Use a computerised booking system
SITXCCS019		Prepare quotations
Asian Cookery
SITHASC020*		Prepare dishes using basic methods of Asian cookery
SITHASC021*		Prepare Asian appetisers and snacks
SITHASC022*		Prepare Asian stocks and soups
SITHASC023*		Prepare Asian sauces, dips and accompaniments
SITHASC024*		Prepare Asian salads
SITHASC025*		Prepare Asian rice and noodles
SITHASC026*		Prepare curry pastes and powders
SITHASC027*		Prepare Asian cooked dishes
SITHASC028*		Prepare Asian desserts
SITHASC029*		Prepare Japanese cooked dishes
SITHASC030*		Prepare sashimi
SITHASC031*		Prepare sushi
SITHASC032*		Produce Japanese desserts
SITHASC033*		Prepare dim sum
SITHASC034*		Prepare Chinese roast meat and poultry dishes
SITHASC035*		Prepare tandoori dishes
SITHASC036*		Prepare Indian breads
SITHASC037*		Prepare Indian sweetmeats
SITHASC038*		Prepare Indian pickles and chutneys
Client and Customer Service, Crisis Management
SITXCCS010		Provide visitor information
SITXCCS012		Provide lost and found services
SITXCCS013		Provide club reception services
SITXCRI003		Respond to a customer in crisis
Commercial Cookery and Catering
SITHCCC023*		Use food preparation equipment
SITHCCC025*		Prepare and present sandwiches
SITHCCC026*		Package prepared foodstuffs
SITHCCC027*		Prepare dishes using basic methods of cookery
SITHCCC028*		Prepare appetisers and salads
SITHCCC029*		Prepare stocks, sauces and soups
SITHCCC030*		Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031*		Prepare vegetarian and vegan dishes
SITHCCC032*		Produce cook-chill and cook-freeze foods
SITHCCC033*		Re-thermalise chilled and frozen foods
SITHCCC035*		Prepare poultry dishes
SITHCCC036*		Prepare meat dishes
SITHCCC037*		Prepare seafood dishes
SITHCCC038*		Produce and serve food for buffets
SITHCCC039*		Produce pates and terrines
SITHCCC040*		Prepare and serve cheese
SITHCCC041*		Produce cakes, pastries and breads
SITHCCC042*		Prepare food to meet special dietary requirements
SITHCCC044*		Prepare specialised food items
E-Business
SIRXSTR001		Develop an ecommerce strategy
SIRXOSM002		Maintain ethical and professional standards when using social media and online platforms
SIRXOSM004		Analyse performance of social media and online business tools
SIRXOSM006*		Develop and manage social media and online strategies
SIRXOSM007		Manage risk to organisational reputation in an online setting
Events
SITEEVT020		Source and use information on the events industry
SITEEVT023		Plan in-house events
SITEEVT026		Manage event production components
SITEEVT028		Manage on-site event operations
Food and Beverage
SITHFAB021		Provide responsible service of alcohol
SITHFAB023*		Operate a bar
SITHFAB024*		Prepare and serve non-alcoholic beverages
SITHFAB025*		Prepare and serve espresso coffee
SITHFAB026*		Provide room service
SITHFAB027*		Serve food and beverage
SITHFAB028		Operate and monitor cellar systems
SITHFAB029*		Conduct a product tasting for alcoholic beverages
SITHFAB030*		Prepare and serve cocktails
SITHFAB031*		Provide advice on beers, spirits and liqueurs
SITHFAB032*		Provide advice on Australian wines
SITHFAB033*		Provide advice on imported wines
SITHFAB034*		Provide table service of food and beverage
SITHFAB035*		Provide silver service
SITHFAB036		Provide advice on food
SITHFAB037*		Provide advice on food and beverage matching
SITHFAB038		Plan and monitor espresso coffee service
SITHFAB039*		Manage the sale or service of wine
Food Safety
SITXFSA006		Participate in safe food handling practices
SITXFSA007*		Transport and store food
SITXFSA008*		Develop and implement a food safety program
Gaming
SITHGAM022		Provide responsible gambling services
SITHGAM023*		Attend gaming machines
SITHGAM024*		Operate a TAB outlet
SITHGAM025*		Conduct Keno games
SITHGAM026*		Analyse and report on gaming machine data
SITHGAM027*		Deal Baccarat games
SITHGAM028*		Conduct Big Wheel games
SITHGAM029*		Deal Blackjack games
SITHGAM030*		Deal Poker games
SITHGAM031*		Deal Pontoon games
SITHGAM032*		Conduct Rapid Roulette games
SITHGAM033*		Conduct Roulette games
SITHGAM034*		Attend casino gaming machines
SITHGAM035*		Deal Caribbean Stud games
SITHGAM036*		Deal Casino War games
SITHGAM037*		Deal Mississippi Stud games
SITHGAM038*		Conduct Rapid Baccarat games
SITHGAM039*		Conduct Rapid Big Wheel games
SITHGAM040*		Deal Three Card Poker games
Inventory
SITXINV006*		Receive, store and maintain stock
SITXINV007		Purchase goods
SITXINV008		Control stock
Kitchen Operations
SITHKOP011*		Plan and implement service of buffets
SITHKOP012*		Develop recipes for special dietary requirements
SITHKOP014		Plan catering for events or functions
SITHKOP015*		Design and cost menus
SITHKOP016		Select catering systems
Patisserie
SITHPAT011*		Produce cakes
SITHPAT012*		Produce specialised cakes
SITHPAT013*		Produce pastries
SITHPAT014*		Produce yeast-based bakery products
SITHPAT015*		Produce petits fours
SITHPAT016*		Produce desserts
SITHPAT017*		Prepare and model marzipan
SITHPAT018*		Produce chocolate confectionery
SITHPAT019*		Model sugar-based decorations
SITHPAT020*		Design and produce sweet showpieces
Working in Industry
SITHIND006		Source and use information on the hospitality industry
Group D – General electives
Administration
BSBINS401		Analyse and present research information
BSBTWK503		Manage meetings
Communication and Teamwork
BSBCMM411		Make presentations
BSBTWK501		Lead diversity and inclusion
SITXCOM009		Address protocol requirements
Computer Operations and ICT Management
BSBTEC301		Design and produce business documents
BSBTEC303		Create electronic presentations
BSBTEC402		Design and produce complex spreadsheets
Environmental Sustainability
BSBSUS511		Develop workplace policies and procedures for sustainability
Finance
BSBFIN401		Report on financial activity
BSBHRM416		Process payroll
BSBHRM526		Manage payroll
SITXFIN007		Process financial transactions
SITXFIN008		Interpret financial information
First Aid
HLTAID011		Provide First Aid
Franchising
BSBESB406		Establish operational strategies and procedures for new business ventures
Human Resource Management
SITXHRM010		Recruit, select and induct staff
SITXHRM011		Manage volunteers
SITXHRM012		Monitor staff performance
Languages other than English
SITXLAN008		Conduct oral communication in a language other than English
SITXLAN009		Read and write information in a language other than English
Management and Leadership
BSBOPS502		Manage business operational plans
BSBOPS504		Manage business risk
Marketing and Public Relations
BSBMKG431		Assess marketing opportunities
SITXMPR009		Coordinate production of brochures and marketing materials
SITXMPR010		Create a promotional display or stand
SITXMPR011		Plan and implement sales activities
SITXMPR012		Coordinate marketing activities
SITXMPR013		Participate in cooperative online marketing initiatives
SITXMPR014		Develop and implement marketing strategies
SITXMPR015		Obtain and manage sponsorship
Planning and Product Development
SITTPPD012		Package tourism products
SITTPPD014		Coordinate and operate sustainable tourism activities
SITTPPD015		Develop in-house recreational activities
SITTPPD016		Research and analyse tourism data
Security
CPPSEC2109		Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110		Monitor and control individual and crowd behaviour to maintain security
CPPSEC3122		Plan provision of close protection services
Work Health and Safety
SITXWHS006		Identify hazards, assess and control safety risks