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HLT37315 - Certificate III in Health Administration

Put your training and experience to use with ITEC’s RPL services and earn a nationally recognised qualification  via our RTO partners.


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Certificate IV in Allied Health Assistance reflects the skills and expertise of an individual in the field of allied health. This qualification is tailored to meet the demands of allied health professionals, involving tasks such as providing support to healthcare practitioners, ensuring the quality of care, and collaborating with patients. Depending on the jurisdiction, additional requirements may be necessary to obtain this certificate, as licensing criteria may differ.

To qualify for this certificate, you must provide evidence demonstrating that your skills and knowledge align with the courser’s learning outcomes. This evidence can take various forms. Demonstrating your current proficiency at a comparable level can be done through a CV (your student support representative can assist with this), an employment letter, or an employment contract.

Additionally, documents from prior work or educational experiences, such as references from licensed tradespeople you’ve collaborated with, apprenticeship records, academic transcripts, or assessments from relevant past qualifications, all contribute to the Recognition of Prior Learning (RPL) process. You can also submit proof of overseas qualifications or visual evidence of your work, especially for practical roles.

Required documents
Payslips/work contract/ABN if self-employed
Photos/videos (for practical roles)
Risk Assessment and Management Documents
Incident Report Forms
Plans and Specifications
Job Cards

Anywhere in Australia, you can obtain a certification with a nationally acknowledged credential.
Get certified within four weeks of receiving the evidence
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Get a FREE RPL quote right now!

  • Noble Training Academy RTO: 70201
  • Unique College of Technology RTO: 91358
  • Alpha Training & Recognition Pty Ltd RTO: 45282
  • Australian Institute of Accreditation Pty Ltd RTO: 45009
  • Delacroy Training RTO: 32267

Qualification Description

This qualification reflects the role of administrative workers in the health industry. These workers follow known routines and procedures, taking responsibility for their own work under general supervision. They combine communication, customer service and technical skills, and use discretion and judgment to adapt and transfer their skills to different situations.


No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Packaging Rules

Total number of units = 13

  • 5 core units
  • 8 elective units, consisting of:
  • at least 3 units from the Administration group below
  • up to 5 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome.

All electives chosen must contribute to a valid, industry-supported vocational outcome.


Core units 


Communicate and work in health or community services


Work with diverse people


Apply basic principles and practices of infection prevention and control


Participate in workplace health and safety


Interpret and apply medical terminology appropriately


Elective units 



Produce coded clinical data


Maintain financial records


Process accounts payable and receivable


Support operational plan


Support continuous improvement systems and processes


Organise workplace information


Implement workplace information system


Contribute to workplace innovation


Design and produce business documents


Prepare and process medical accounts


Maintain patient records


Control records


Retrieve information from records


Other electives 


Respond effectively to behaviours of concern


Provide first point of contact


Provide first aid


Deliver and monitor a service to customers

Four Easy Steps To Get Qualified

Free Skills Assessment

Speak to ITEC Australia about your goals, and allow us to guide you towards the qualification that will help you reach them.

Portfolio of Experience

Your dedicated consultant will guide you through the process of putting together a portfolio of evidence. This can contain overseas qualifications, transcripts, certificates, photos and videos, samples or work examples, letters of reference, your current resume, etc.

Evidence Review

Once one of our partner registered training organisations (RTOs) has assessed your portfolio, the assessor assigned to your case may be in touch if any additional evidence is required. If you have any weak areas, the RTO may assign a trainer to upskill you at no cost to you.

You’re Qualified

ITEC Australia is partnered with Registered Training Organisations whose qualifications are nationally recognised in Australia, and are the same as the qualification you would receive from full time study. Qualifications can also be useful for licensing or immigration purposes.