FNS51822- Diploma of Financial Services

Put your training and experience to use with ITEC’s RPL services and earn a nationally recognised qualification with a FNS51822- Diploma of Financial Services via our RTO partners.


Take a free, 60-second skill test

We have up-to-date schedules, and contact information, & let you book appointments online.

Qualification Overview

Qualification Name:

Diploma of Financial Services

Qualification Code and Units of Competency:



Within four weeks of receiving sufficient and complying evidence of competency in all applied for units of competency.

This qualification of a FNS51822- Diploma of Financial Services provides the knowledge and skills required by an individual who wishes to work in the light vehicle automotive repair and service industry. Despite the specialized-sounding title, this is a general and highly practical degree for any person looking to get involved in the automotive mechanic industry. You will be qualified to tackle such universally important tasks as engine and transmission repairs, maintenance on steering, and other vital vehicle systems, especially on consumer automobiles.

Qualified workers in this trade often find themselves with opportunities to advance into a specialist position through their work, or in establishing their own mechanics’ business. Less typical paths of advancement exist in the design and development of today’s vehicle diagnostic software and tools or mechanics aids.

To qualify for this certificate, you must provide evidence demonstrating that your skills and knowledge align with the courser’s learning outcomes. This evidence can take various forms. Demonstrating your current proficiency at a comparable level can be done through a CV (your student support representative can assist with this), an employment letter, or an employment contract.

Additionally, documents from prior work or educational experiences, such as references from licensed tradespeople you’ve collaborated with, apprenticeship records, academic transcripts, or assessments from relevant past qualifications, all contribute to the Recognition of Prior Learning (RPL) process. You can also submit proof of overseas qualifications or visual evidence of your work, especially for practical roles.

Required documents
Payslips/work contract/ABN if self-employed
Photos/videos (for practical roles)
Risk Assessment and Management Documents
Incident Report Forms
Plans and Specifications
Job Cards

Anywhere in Australia, you can obtain a certification with a nationally acknowledged credential.
Get certified within four weeks of receiving the evidence
Recognized Registered Training Organisation Accreditation Customer Satisfaction Guarantee
Get a FREE RPL quote right now!

  • Grenfell Institute of Technology Adelaide RTO: 45979
  • Trinity Institute (Australia) RTO: 41310
  • Institute of Intellect Blending RTO: 41282
  • IH Sydney Training Services RTO: 91109
  • Berkeley Business Institute RTO: 40693
  • Danford College RTO: 21979
  • Elizabeth Institute of Australia: 41286
  • Bayside English College: 21974
  • Melbourne City College Australia: 45140
  • Wattle College: 45676
  • Skillset Training: 41436
  • Astley English College Australia
  • Australia Institute of Business and Technology: 41138
  • Australian Vocational Training Academy: 45879
  • National Polytechnic Of Australia: 45960 
  • Reach Community College: 40747


Take a free, 60-second skill test

We have up-to-date schedules, and contact information, & let you book appointments online.

Qualification Description

Qualification Description

This qualification provides a general purpose pathway into the financial services industry. It also provides an effective development option for those for whom the specialist qualification pathways in FNS Financial Services Training Package are not yet appropriate. Individuals in these roles apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others or teams within defined guidelines.

Licensing, legislative, regulatory or certification considerations

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Entry Requirements


Packaging Rules

Total number of units = 10

3 core units  plus

7 elective units , of which:

  • at least 5 must be from the elective units listed below and have the FNS code
  • up to 2 may be from the remaining listed elective units or any currently endorsed Certificate IV or above training package qualification or accredited course.


Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.

Course Materials

Core units

FNSINC411 Conduct work according to professional practices in the financial services industry

FNSINC513 Identify and apply complex ethical decision making to workplace situations

FNSRSK411 Apply risk management strategies to own work

Elective units

Business banking

FNSBNK511 Manage banking and service strategy for small business customers

FNSBNK513 Provide business advisory services within a financial services context

FNSBNK522 Manage services in a Business Transaction Centre

FNSCUS513 Review business performance

FNSORG507 Manage client service and business information

Consumer lending

FNSCRD401 Assess credit applications

FNSCRD412 Establish and maintain appropriate security options for credit facilities

FNSCRD511 Respond to personal insolvency situations

FNSCRD513 Promote client understanding of the role and effective use of consumer credit

FNSCRD514 Identify and manage credit risk

FNSCRD515 Respond to corporate insolvency situations*

Customer service and relationships

BSBOPS505 Manage organisational customer service

FNSCUS504 Manage premium customer relationships

FNSCUS511 Develop and maintain professional relationships in financial services industry

FNSCUS512 Monitor clients’ financial requirements

FNSCUS515 Determine client financial requirements and expectations

FNSCUS516 Record and implement client instructions

FNSIAD511 Provide appropriate services, general advice and products to clients

FNSIAD512 Develop financial investment options and strategies for clients

Financial services

FNSFLT511 Assist customers to budget and manage own finances

FNSFLT512 Facilitate customer awareness of the Australian financial system and markets

FNSFLT513 Promote basic financial literacy in clients

FNSFLT514 Facilitate customer knowledge of personal financial statements

FNSFLT515 Facilitate knowledge of superannuation as an investment tool

FNSFMK509 Process transaction documentation

FNSFMK515 Comply with financial services regulation and industry codes of practice

FNSFMK521 Analyse financial markets and information

FNSINC412 Apply and maintain knowledge of financial products and services

FNSINC511 Conduct financial product research to support product recommendations

FNSINC514 Apply ethical frameworks and principles to make and act upon decisions

FNSISV417 Use medical terminology in an insurance context

FNSISV519 Analyse financial, medical and psychological claims assessments

FNSISV537 Review claims settlement policies and procedures

FNSORG501 Develop and manage a budget

FNSORG503 Develop a resource plan

FNSORG506 Prepare financial forecasts and projections

FNSORG508 Analyse and comment on management reports

FNSORG512 Develop, implement and monitor policy and procedures

FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements

FNSORG515 Prepare financial reports to meet statutory requirements

FNSORG613 Establish and implement operational guidelines in financial services organisations

FNSORG614 Establish and manage outsourced services

FNSSAM521 Apply advanced techniques to provide financial products and services

Market analysis

BSBMKG541 Identify and evaluate marketing opportunities

FNSSAM503 Monitor market opportunities

FNSSAM512 Assess market needs and identify opportunities for new financial products and services

FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry

FNSSAM613 Tailor financial products to meet client needs

FNSSAM614 Establish agreements with intermediaries for product distribution

Risk management

FNSFMK520 Develop and monitor risk management strategies for client

FNSFMK524 Conduct work within financial markets organisational risk management framework

FNSRSK511 Undertake risk identification

FNSRSK512 Assess risks

FNSRSK611 Develop and implement risk mitigation plan


BSBAUD514 Interpret compliance requirements

BSBAUD516 Develop and monitor processes for the management of breaches in compliance requirements

BSBCNV511 Take instructions in relation to a conveyancing transaction

BSBCNV611 Interpret a legal document and provide advice in a conveyancing transaction

BSBCNV612 Identify and apply legal requirements for a conveyancing transaction

BSBHRM525 Manage recruitment and onboarding

BSBLDR522 Manage people performance

BSBLEG529 Apply legal principles in corporation law matters

BSBOPS502 Manage business operational plans

BSBPEF501 Manage personal and professional development

BSBPMG430 Undertake project work

BSBPMG536 Manage project risk

BSBPMG540 Manage project integration

BSBSTR501 Establish innovative work environments

BSBSTR502 Facilitate continuous improvement

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBWHS504 Manage WHS risks

BSBWHS513 Lead WHS risk management

BSBWHS517 Contribute to managing a WHS information system

FNSASICM513 Provide general advice in life insurance

FNSCMP501 Comply with financial services legislation

FNSILD501 Prepare a distribution plan

FNSILD502 Resource a distribution plan

FNSILD504 Implement and manage the distribution plan

FNSILF507 Manage group life insurance policy administration

FNSILF512 Underwrite complex risks

FNSILF514 Manage complex life insurance claims

FNSILF515 Manage ongoing disability claims

FNSILF516 Manage group life insurance claims

FNSISV503 Undertake post-loss risk management

FNSISV513 Provide decisions on legal liability and indemnity of a claim

FNSISV514 Review and update claim reserves in portfolio

FNSPRT513 Assess, allocate and supervise work within the personal trustee sector


*Note the following prerequisite unit requirements.



FNSCRD515 Respond to corporate insolvency situations

  • FNSCRD511 Respond to personal insolvency situations

Four Easy Steps To Get Qualified

Free Skills Assessment

Speak to ITEC Australia about your goals, and allow us to guide you towards the qualification that will help you reach them.

Portfolio of Experience

Your dedicated consultant will guide you through the process of putting together a portfolio of evidence. This can contain overseas qualifications, transcripts, certificates, photos and videos, samples or work examples, letters of reference, your current resume, etc.

Evidence Review

Once one of our partner registered training organisations (RTOs) has assessed your portfolio, the assessor assigned to your case may be in touch if any additional evidence is required. If you have any weak areas, the RTO may assign a trainer to upskill you at no cost to you.

You’re Qualified

ITEC Australia is partnered with Registered Training Organisations whose qualifications are nationally recognised in Australia, and are the same as the qualification you would receive from full time study. Qualifications can also be useful for licensing or immigration purposes.